Cactus Club Cafe reviews

3.8

64% would recommend to a friend

(1,347 total reviews)

Andrew Latchford

70% approve of CEO

42% positive business outlook

Cactus Club Cafe has an employee rating of 3.8 out of 5 stars, based on 1,347 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cactus Club Cafe employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Aug 17, 2023

No breaks, illegal

Recommend
CEO approval
Business Outlook

Pros

Mostly good colleagues, fun group, interesting food to cook

Cons

Not given any breaks, illegal

1.0
Jun 12, 2023

Save yourself the head ache

Recommend
CEO approval
Business Outlook

Pros

Please don’t waste your time. The only positive is the hourly partners who work SO hard. The FOH salary team is disgraceful.

Cons

Not only is HR crooked and will side with the most long term employee they will help find a way for them to get rude of you. A girl and I went to HR together asking to be kept anonymous and HR pressured us into coming forward with our names. Both of us received forms of retaliation from our regional manager and our fellow salary members. It got so bad for her that she ended up being forced out and she quit. I received feedback, fair feedback, and immediately worked to impact it. I received praise from many employees that I was doing great. Out of no where a fellow salary leader said that someone complained saying I was condescending. I reached out to multiple partners asking for feedback looking to grow, looking to improve and received nothing but positive feedback, “approachable” “present” “helps where needed” many other lovely things said from the partners. But no negative feedback. When I asked the GM and Regional manager to provide me feedback they replied saying, ‘it wasn’t their job to run around and give me feedback’…. Seems like it is exactly your job in this moment? Fast forward they keep my out of the business for a week. When asked again to provide examples they denied but said “well the feedback is the same across the board”. Which clearly it wasn’t because while they are trying to make up fake excuses I am actually doing an investigation myself. After a week of not allowing me to come to work and having me stress about my job at home, they don’t even have the decency to let me go in person and they terminate me via a virtual call. The reason they gave in the termination was “with cause” no reason given. So if you like a joke of an employer, lack of development, egotistic regional managers who degrade and belittle you, managers with zero empathy… well, this might be the place for you. Please. Save yourself the serious head ache and do not work here.

3.0
Sep 12, 2020

A position for young folks

Recommend
CEO approval
Business Outlook

Pros

Company events, discounts, free lunches

Cons

Cactus Club Cafe made me feel like I was taken back to high school. You definitely have to be a social butterfly in order to enjoy your time here. They aren't very inclusive of more introverted personalities. Also, workplace is quite unprofessional with many employee relationships

Viewing 34 - 36 of 1,347 Reviews

Glassdoor has 1,370 Cactus Club Cafe reviews submitted anonymously by Cactus Club Cafe employees. Read employee reviews and ratings on Glassdoor to decide if Cactus Club Cafe is right for you.