California Closets reviews

3.2

47% would recommend to a friend

(395 total reviews)
avatar

Charlie Chase

69% approve of CEO

49% positive business outlook

California Closets has an employee rating of 3.2 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The California Closets employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

395 reviews
1.0
Sep 11, 2017

Installer

Recommend
CEO approval
Business Outlook

Pros

I worked at the Texas Hill Country franchise, and they bought your power tools and provided a truck and gas card. Training pay was hourly with overtime pay, I was fortunate to be paired with an Installer awaiting promotion, who had already transitioned back to hourly pay.... I banked. Major pro for me, personally, was getting those checks knowing people were hating so hard.

Cons

I didn't particularly fit in, so I was pushed out. Coming from a construction background I feel this shop is mostly underqualified. Most installers weren't carpenters prior to working here, and because installers work on commission and want to get it done and run, they do a terrible job in training. The production line was also poorly trained, resulting in lots of incomplete jobs and those unpaid "go-backs". The woman who was in charge of us installers gave out jobs based on favorites, sent long winded and passively threatening group texts - and usually did so in the late evenings. Many of the people involved with the process of developing and editing prints, were in experienced resulting in lots of "go-backs", alterations, frantic texts from said boss, and more of a headache than you would get if you worked with people who were experienced/qualified. As an installer, you are the last in line to handle the job before its complete. When you're dealing with this level of incompetence, there's a lot that falls into your lap, and unfortunately your pay is affected by other's mistakes.

1.0
Aug 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Reasonable salary and benefits. Convenient location.

Cons

I've worked at both the franchise level and corporate office for about 6 years so I have experience on both sides. My biggest issues are with the corporate culture and attitude towards staff. Simply put, it's a company who claims they are something they are not - both internally and externally. California Closets has an internal "Credo" which supposedly outlines the values the company has and the values they want their employees to share. They are just feel-good words, and not demonstrated or actually lived by the staff. While some management staff are great, others, such as in the Marketing department, are intolerant of input (or even conversation) and live in their own world. The California Closets advertising, in particular, is very embarrassing to me and does not reflect the actual customer experience or the quality of the products actually delivered on any level (check the Yelp ratings). Five or more years ago their advertising was far better; more down-to-earth and reflective of their products and brand. Now...well it's so far off base it's an embarrassment. Installers and shop workers are very hard-working, and many of the current sales staff are great. There are some very talented corporate staff here and many others who do a great job at the franchise level. Sadly, many of the hardest working people in the business are the installers and corporate looks down on them like they are fast-food workers.

4.0
Aug 25, 2017

Lead Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great coworkers that are helpful with training and daily tasks. Friendly, and patient managers. Very organized and well structured company.

Cons

None to make !

Viewing 316 - 318 of 395 Reviews

Glassdoor has 418 California Closets reviews submitted anonymously by California Closets employees. Read employee reviews and ratings on Glassdoor to decide if California Closets is right for you.