employer cover photo
employer logo
employer logo

Caltech (California)

Is this your company?

Caltech (California) Desktop Support Associate reviews

1.0

Be the first to recommend this company

(1 total review)
avatar

Dr. Thomas F. Rosenbaum

Not enough data to show CEO approval

Reviews by job title

1 review
1.0
Sep 28, 2022
Recommend
CEO approval
Business Outlook

Pros

The campus is beautiful but that's about it unfortunately,

Cons

parking is hard to find and expensive, you rarely go out into the campus for support, very micromanaged, mainly just Helpdesk line, health benefits were much more expensive compared to my previous job, you are expected to know and do a lot of work, helpdesk ticketing system is overly complicated and not very clear. For an IT office everything feels outdated and not up to par. Especially considering its CalTech, the IT teams equipment should be new and high quality stuff.

Glassdoor has 1,096 Caltech (California) reviews submitted anonymously by Caltech (California) employees. Read employee reviews and ratings on Glassdoor to decide if Caltech (California) is right for you.