Is Canon a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Canon have rated their employer with 3.2 out of 5 stars in 82 Glassdoor reviews. This is a lower than average score with the overall rating of Canon employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at Canon now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Canon .

Does Canon pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Canon with 3.3 out of 5 stars based on 82 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Canon.

How happy are Customer Service (CSR) professionals working at Canon?

60% of Customer Service (CSR) employees at Canon would recommend their employer to a friend. This rating has decreased by 30% in the past 12 months. Customer Service (CSR) professionals have also rated Canon with a 3.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.0 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Canon?

Account Manager (82) , Manager (53) , Software Engineer (49) , Project Manager (40) , Account Executive (29) , Marketing (26) , Sales (26) , Sales Representative (26) , Key Account Manager (24) , Sales Manager (23) , Marketing Specialist (21) , Administrative Assistant (20) , Engineer (18) , Field Service Engineer (18) , Assistant Manager (17)

What are the pros of working at Canon according to real employee reviews?

"The people are great and are always willing to help you and progress your career." ((in 151 reviews)); "good work/life balance if you are lucky with your management" ((in 112 reviews)); "good colleagues and friends around" ((in 106 reviews)); "benefits are good and meaningful" ((in 102 reviews)); "Great culture and even better people" ((in 85 reviews))

What are the cons of working at Canon according to real employee reviews?

"Poor management and boring environment" ((in 120 reviews)); "Low salary and overtimes work" ((in 115 reviews)); "Low pay and you have to apply multiple times (beg) to get a promotion." ((in 62 reviews)); "little or slow career progression" ((in 37 reviews)); "skilled and incompetent managers that think they are better than they are" ((in 37 reviews))

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Canon

Canon Customer Service (CSR) reviews

3.2

60% would recommend to a friend

(82 total reviews)

Fujio Mitarai

90% approve of CEO

29% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.5

Career opportunities

3.3

Compensation and benefits

3.0

Culture & values

2.8

Senior management

Customer Service (CSR) employees have rated Canon with 3.2 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Canon is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

82 reviews

5.0

Aug 25, 2024

Perfect company ti work in

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good working conditioning Work life balance Career growth

Cons

None as per the current conditions

1.0

Aug 12, 2024

High turnover

Account manager

Recommend

CEO approval

Business Outlook

Pros

-Micromanage management -management support to play dirty

Cons

-sales oriented -no support - messy environment - politic games

3.0

Jul 18, 2024

Good place to start after uni

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good people and social life

Cons

Management can have favourites not based on merit

Viewing 10 - 12 of 82 Reviews

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Canon

Canon Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Perfect company ti work in

High turnover

Good place to start after uni

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