CapTech Manager reviews

3.4

61% would recommend to a friend

(55 total reviews)
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Andy Sofish

41% approve of CEO

60% positive business outlook

Manager employees have rated CapTech with 3.4 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Manager professionals have a good working experience there. CapTech is rated in line with the average (within 1 standard deviation) by Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

55 reviews
2.0
Apr 17, 2020
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty competitive, and I appreciate the transparency in the quarterly meetings about the current/targeted clients and revenue goals. I also like seeing the playbooks with specific stats. As a college hire, you go through a great college boot camp and learn the basics of consulting. I think that program is a huge benefit to new consultants. The happy hours and different events are fun chances to unwind and network.

Cons

The culture has been in a steady decline in the last few years, especially after the change in DC leadership and the too fast expansion of consultants. People seem to be valued more if they "play hard" rather than "work hard". I can see how this would be attractive to a younger hire, but for someone who is more interested in building a career, this culture is exhausting. The promotion process makes zero sense, and it seems to solely rely on if you've been placed on a high profile client project (there are very very few of these), are friends with one of the senior directors, or took on an internal project that has no real impact. There is an increasing frustration in the office as low-performers get coveted promotions (sure, they left you to do all the actual client work, but their internal presentation about how they do all the client work was proof enough). All this has resulted in a competitive culture, rather than a coaching culture. Speaking of coaching. (Every person is assigned to a coach who guides you through the annual review/promotion process and helps with career goals) Some coaches are amazing; most coaches seem to just be doing it because it's expected. If you get one of the coaches who don't care, your journey at CapTech will be difficult. I know people who've had half a dozen coaches in just a few years, and they still haven't found one who they mesh with. As result, they've struggled to get promotions or earn a positive perception in the office as their coach has no real incentive or drive to represent them fairly to upper management. Backstabbing is pretty common now as the competition grows for promotions and better projects. Management tends to believe whoever complains the loudest versus taking the time to fully understand both sides of a situation, and we're seeing this play out over and over again across multiple accounts and teams. There also aren't many interesting projects, and you'll likely be placed on something that doesn't perfectly match your skills or interests. While that's can be the nature of consulting, once you start to see how the promotional process is so heavily impacted by the kind of project you're placed on (and the managers you work under), being stuck on a "bad" project is frustrating and detrimental to your overall career as you can't control it.

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CapTech Response
6y
Thank you for your review and for sharing your experience. I’m glad you really enjoy the transparency from CapTech and the training received when you first started with the company. We appreciate the feedback on development areas, and sharing your personal experiences (and frustrations). We’re always working to improve, and we value your feedback. I would appreciate hearing from you to discuss further. Please reach out to me directly at kapostolides@captechconsulting.com. –Katy Apostolides, HR Director
5.0
Apr 3, 2020

People-focused Company

Recommend
CEO approval
Business Outlook

Pros

I've been at CapTech for a few years, and it seems like it's continuing to get better and better with age! Is it a perfect company? No, but I've never known a perfect company and it's among the best companies I've worked for. I've worked for several companies that are nationally recognized as some of the best employers in the country, and CapTech is up there! I've seen a lot of growth in size and also in maturity in the Charlotte office since I started. CapTech seems to empower people to make an impact, lead initiatives that interest them, and grow new programs from the ground-up. I like that I can ask to start a program that interests me, and without hesitation I'm encouraged and supported to do it! In the last two years or so, there's been a bigger focus on transparency... it's a buzzword you hear a lot. I think it may have been a problem in the past, but since I've been here, it seems like the leadership team, HR, and account teams are pretty open. There are a few clusters from time to time, and I still have some questions about how to get promoted, but it seems like the people around me are doing their best and rooting for me to advance. I guess I'll have a stronger opinion on promotions in the next year or so. I like the Charlotte Office culture and the CapTech culture, as a whole. It's inclusive and it's a lot of fun! CapTech just has a lot of good people who want to do cool work and have a lot of fun while they do it. There's always something social happening, and there's always a training being offered! I've never worked for a company that offered so much training support! Especially now, during the COVID-19 crisis, I'm thankful for strong and empathetic leaders. We had a tough call today with the whole company, but I hung up the phone feeling like our co-CEOs really cared for our people and our company's future -- not just the bottom line. I reached out to an Office Leader and HR for some additional information, and I received the same attention and thoughtfulness... It just feels like CapTech is a cut above not just the other consulting firms out there but other companies out there in any industry and I'm grateful to be here.

Cons

The local leadership team in Charlotte is evolving, and sometimes it's hard to figure out who is a "leader" with decision-making power. I've also found it difficult to understand the Richmond (HQ) culture or structure at times, since I work in Charlotte. There are certainly advantages to work in an office outside of Richmond, but there seem to be some significant disadvantages in terms of advancement opportunities as well. It seems a little too Richmond-centric at times, even though it's the HQ. Some people here complain a lot about the promotion process being unclear - I haven't thought that, but I may have stronger opinions on that in the future as I approach a promotion cycle.

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CapTech Response
6y
Thank you so much leaving us a review. We’re thrilled to hear that CapTech is among the best companies you’ve worked, you’re continuing to experience improvements, and overall enjoying your career at CapTech! We're happy to hear you feel supported and empowered by CapTech’s leadership and are taking advantage of the many opportunities to grow. We pride ourselves on being a flat organization with the opportunity for anyone to lead under the direction of our Principals. We are working on clarifying the promotion process and will continue to be as transparent as possible, so please never hesitate to reach out with any questions you have. While each office does have its unique flare and specific portfolio of clients to serve, more and more we are seeking out cross-office projects that are served by multiple service offerings to support our one CapTech philosophy. Thank you for your support and understanding during this particularly challenging time with the COVID-19 crisis. We are grateful to have you as a part of the CapTech family and really appreciate your feedback! -  Katy Apostolides, HR Director
5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Moving from a large consulting firm to CapTech was one of the best decisions I have made. Everyone in the DC office makes all new joiners feel welcome and genuinely wants them to succeed. CapTech provides numerous training opportunities for all their employees and encourages them to go after what they want. I have been shocked at how open and honest they are about policies, compensation, strategies, etc. If someone asks for additional insight, they will make sure to provide clear information to the entire company. Best of all, CapTech is fun and caring. They hold a large range of events from sports outings, volunteer opportunities, and workout classes. There is something for everyone - and if someone has a new idea, they are encouraged to bring it to life.

Cons

Like any smaller consulting firm there are sometimes fewer roles to chose from and may be a lack of a certain type of role at any point in time. However the senior leadership and recruiting teams are great at knowing what is available, what isn't, and how to best find matches for both employees and clients.

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