Capco reviews

3.8

74% would recommend to a friend

(3,453 total reviews)
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Anne-Marie Rowland

82% approve of CEO

64% positive business outlook

Capco has an employee rating of 3.8 out of 5 stars, based on 3,453 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Dec 11, 2023
Recommend
CEO approval
Business Outlook

Pros

-Lots of fun events good co workers smart people -pay is above average -benefits are good

Cons

-No clear promotion plan you just need a coach who is going to fight for you if you don't have that, good luck next time, some people get promoted in 6 months some people have been there for years with no promotion in sight. In order to get promoted the seniors join this "round table" where your coach has to fight for you to get promoted, even though your coach has no idea how well you are doing on your project. -No training at all throw you in a project that you have 0 experience in and expect you to do well, if you express concerns they brush it off. -Bench the dumbest concept ever, you have to fight to get into projects you wanna be on, if you don't you will be stuck on bench until you are forced on to a project that you don't enjoy. You have to compete for projects with co workers if you are new good luck the senior co workers are guaranteed the better projects. -Company revolves around "community work" if you are working long hours on your project and don't have time for "community work" that sucks good luck getting a promotion next year. -Lay-offs they ask you to join a call randomly, tell you you are getting laid off give you the "its not you its us speech" cut off all communication and you never get to say good bye to any co workers. 0 sincerity or respect for anyone, also before lay offs occurred they promised everyone that they are strong financially and don't expect the recession to cause and layoffs. What a great way to get our guard down so you can stab us in the back. -Not the most ethical organization, they always try to sell a solution that they can implement and when projects don't go well no one will take accountability -Want a bonus? sorry its completely subjective -Overall, organization is a very dry swim or sink organization and depending on your coach, project and who likes you determines your success not your actual performance on the project.

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Capco Response
2y
We are pleased to read that you enjoyed working with your Capco colleagues and many of the benefits, however we are disappointed to read your comments around performance management and development at Capco. We operate two performance review cycles per year, which includes two promotion cycles. Colleagues are assessed against our competency framework and assessments take into account feedback from a variety of stakeholders including an individual’s coach, manager, and others they have worked with in the given period. A specific percentage of the overall performance assessment is directly linked to Community, which ensures that where an individual has made a contribution, this is recognized and rewarded. However, the majority of the performance assessment is always weighted towards performance in the individual’s core role. Given the nature of consulting roles, our roundtables are an opportunity to ensure that individuals receive a fair assessment comparable to their peers, with space for coaches to discuss their proteges achievements and any development areas. There is an extensive training curriculum available to colleagues at all levels, supported by our recently revamped L&D Framework, and Milestone Schools per level. The bench concept is very common in consulting firms as this gives the business the flexibility to respond to client demand. We have dedicated Resourcing teams in all regions to support colleagues in identifying new project roles. We always aim to ensure that our people can select a role in line with their career aspirations, however on occasion, business and client demand mean that an individual may be placed in a role which does not perfectly align with their aspirations. In these instances, individuals are supported by their manager and coach to ensure that they are still able to develop within that role and to transition to a new role when possible. Like many consulting firms, Capco has faced some challenges in the current economic climate which has impacted the demand for consulting services. As a result, some colleagues have been offered voluntary, short-term sabbaticals and voluntary redundancy. Wherever possible, we have made alternative arrangements, including adapting our hiring activities to prioritize the resourcing of employees. Where this has not been possible, any redundancies have been managed sensitively and individuals offered the relevant support. Leaders have also been as transparent as possible with colleagues in the business, while being mindful of those impacted by these decisions. As a firm, we want to create an environment where all our employees feel supported, and we would encourage any colleague who feels they need additional support to reach out to their HR Business Partner, Coach, or a member of the Leadership Team.
1.0
Dec 11, 2023

Micro management

Recommend
CEO approval
Business Outlook

Pros

Good atmosphere to work in other teams

Cons

The current team asp is worse than ever.

1.0
Dec 8, 2023

Worst place I’ve worked; would not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I cannot think of any pros to be completely honest. They will promise a lot things, but be unable to live up to any of them — at least in my experience. I genuinely would not be able to recommend this company to anyone in good faith. I just don’t have anything good to say.

Cons

I don’t know if things are different in the other offices around the world, but it was terrible where I was at. I didn’t like how it ran more like a family office than a multi-national business, where favouritism is rife and there is a lack of professionalism, especially within the upper management, who are not above resorting to personal attacks if don’t like what you have to say. Expect this same unprofessionalism when it comes to their internal processes as well. In the office I worked, there was also a lack of opportunity. They would say that they had a pipeline coming in during town halls, but it just didn’t reflect the reality on the ground with the revolving door of consultants quitting and the number of people who were on the bench. There was no feeling of stability. I think the number of people who join and then quit speaks for itself. Also, the company appears to not have much money because things like funding for certifications were postponed indefinitely as well as a close to non-existent budgets for events. But what pushed me out in the end is their local management, and unfair treatment of employees as they will most certainly prioritise hiring over talent retention. After watching so many people leave in such a short time, I knew I couldn’t stay. This is my experience, and I’m sure there are others (the favourites of the bosses) who will exalt the merits of the company, so take this review and balance it with the rest to make your own assessment. For me, I would say try somewhere else before you consider this.

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Capco Response
2y
We are disappointed to read about your experience of Capco. We always strive to provide a first-class employee experience, and look for ways to continually improve on this, taking into account colleague feedback. Contrary to your comments, we have low attrition at Capco, and we are focused on engaging and retaining talent in a number of ways, including through dedicated training programs, twice-yearly promotion cycles, Affinity and employee community groups, and regular access to leadership. We have also adapted our hiring activities in order to prioritize the resourcing of our current employees. We have clear policies and procedures in place in relation to our internal processes and professional conduct. If a colleague has concerns or would like to share feedback or an idea to improve a process, they are encouraged to do so by reaching out to one of our leaders or function leads. We also offer an independent reporting hotline for any concerns with regards to behavior. Our town hall events are frequently used to share updates on the business pipeline and wins. Many businesses are facing challenges in the current economic climate, and at times that has meant taking a more strategic or creative approach to internal events and other initiatives at Capco. That said, we have continued to offer training and events, our client relationships and outlook remain strong, and our leadership team is seasoned at leading businesses through such periods of change and focused on successfully navigating the current environment.
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