Does Capital Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Blue Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Capital Blue Cross. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Capital Blue Cross?

53% of Capital Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Blue Cross 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Capital Blue Cross?

Customer Service Representative (11) , Director (5) , Business Analyst (4) , Intern (4) , Intern - Hourly (4) , Account Executive (3) , Analyst (3) , Data Scientist (3) , Member Service Representative (3) , Supervisor (3) , Claims Examiner (2) , Consultant (2) , Data Analyst (2) , Desktop Support Specialist (2) , MSP Specialist (2)

What are the pros of working at Capital Blue Cross according to real employee reviews?

"The people are great and the company has been around for 80 years" ((in 19 reviews)); "Good benefits" ((in 13 reviews)); "Flexible work schedules and work from home opportunities, management that accommodates family hardships, generous time off" ((in 8 reviews)); "Leadership is supportive and transparent" ((in 6 reviews)); "Sr. team approachable and open for suggestions." ((in 5 reviews))

What are the cons of working at Capital Blue Cross according to real employee reviews?

"Low pay and sometimes boring" ((in 13 reviews)); "The management was horrible." ((in 9 reviews)); "Too many managers" ((in 4 reviews)); "Salary is decent but not exceptional." ((in 3 reviews)); "Improved communication for remote staff" ((in 3 reviews))

What are employees saying about Capital Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Blue Cross layoffs and their outlook for job security at Capital Blue Cross in 2026.

What are the top reviewed Capital Blue Cross locations?

Harrisburg , Allentown , Camp Hill , Duncannon , Lemoyne , Mechanicsburg , Marietta , Pittsburgh , Reading , Wyomissing , Swoyersville

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Capital Blue Cross

Capital Blue Cross reviews

3.3

53% would recommend to a friend

(170 total reviews)

Todd Shamash

60% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Capital Blue Cross has an employee rating of 3.3 out of 5 stars, based on 170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

170 reviews

4.0

Sep 4, 2021

CBC

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits cool place to work

Cons

A lot of work and multitasking

3.0

Aug 23, 2021

CBC

Technical business analyst

Recommend

CEO approval

Business Outlook

Pros

The people are great and the company has been around for 80 years

Cons

Most people have been there for a long time and resist new ideas.

4.0

Aug 17, 2021

Good learn opportunity but not soo great pay

Software engineer-1

Recommend

CEO approval

Business Outlook

Pros

Learning is great. Alot of knowledgeable people working in the company who are willing to guide new employees.

Cons

Pay is not great. Pay is below industry/market standard. Would require a lot of negotiation to get a good pay.

Viewing 130 - 132 of 170 Reviews

Jobs at Capital Blue Cross

Member Services Representative

Senior Employee Relations Consultant

Utilization Management Clinician - CCR

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CBC

CBC

Good learn opportunity but not soo great pay

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