Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Capital Group

Engaged Employer

Capital Group Client Service Associate reviews

4.3

100% would recommend to a friend

(3 total reviews)
avatar

Mike Gitlin

100% approve of CEO

100% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Work/Life balance

4.7

Compensation and benefits

4.3

Diversity & inclusion

4.3

Senior management

2.6

Career opportunities

Ratings by demographic groups

Reviews by job title

3 reviews
5.0
Sep 28, 2021

Best Company I've Worked For - Be Prepared for Overtime

Client service associate
Recommend
CEO approval
Business Outlook

Pros

Great Long-Term Growth mindset Very good benefits/time away, 10% of your annual salary goes to a lump 401k contribution each year Competitive Salary with annual merit-based raises/bonuses (two bonuses a year) Great culture, feel like your needs/concerns are heard and respected 5 months of training before hitting the floor Constant Team time and development time (less during peak seasons) Manager cares about and wants you to progress, provides a path for you to grow

Cons

Regular overtime during peak seasons, which has lately been every month since covid began ( normally only during college tuition, tax deadline, simple ira enrollment deadline, holidays etc.) 2 hours every monday, 30 min lunches to do lunch overtime every day. Overtime amount wasn't fully disclosed during interviews/training. It is pretty much every week at least 4 hours total. As a phone only associate with a schedule of 7am - 4pm that means either starting at 5am or 5:30am with a 30 min lunch to reach 2 hours on Mondays. Most other days it is 30 mins of overtime during lunch (normal lunch 1 hour)

avatar
Capital Group Response
4y
Thank you for taking the time to leave us a review! We've passed along your feedback to our Service Center and Recruiting leadership teams.
Related searches: Capital Group Client Service Associate jobs | Capital Group Client Service Associate salaries | Capital Group benefits | Capital Group interviews | Capital Group conversations
Capital Group reviewsCapital Group Client Service Associate reviews

Glassdoor has 2,611 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.