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Capital Group

Capital Group Customer Service Representative CSR reviews

4.9

100% would recommend to a friend

(7 total reviews)

Mike Gitlin

Not enough data to show CEO approval

100% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

4.9

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7 reviews

5.0

Jul 8, 2026

Great pay and benefits with supportive culture

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

5.0

Jun 1, 2026

Great workplace with supportive management, but shift bids lack frequency

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great place to work, great bosses

Cons

Shift bids aren’t often enough

3.0

Apr 1, 2024

Good entry level tole

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

3 bonuses per year, hybrid schedule

Cons

You have to stay in your role for 1 year before going to another position

Viewing 1 - 3 of 7 Reviews

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Capital Group reviews Capital Group Customer Service Representative (CSR) reviews