Capital One reviews

3.6

59% would recommend to a friend

(18,966 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jan 14, 2025

bad

Recommend
CEO approval
Business Outlook

Pros

this was not a good job

Cons

Work life balance not good

2.0
Jan 4, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a mutually supportive corporate culture. It's a big company with a lot of complexity and inter-team dependencies, so you find yourself constantly asking questions and seeking answers. This is invariably well- and helpfully received. Also, it's a company that takes diversity, inclusion, and belonging seriously.

Cons

The twice-yearly Performance Management rituals, in which we work to satisfy attrition targets by putting 10-15% of employees (depending on job level) on PIPs based on stack ranking—not necessarily on truly poor performance—are a huge drain on morale, especially for people leaders.

Viewing 316 - 318 of 18,966 Reviews

Glassdoor has 21,352 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.