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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,976 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      1.0
      Nov 17, 2008

      When Nigel Left, It all Went To Hell

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are pretty much the only game in town if you want decent pay.

      Cons

      The amount of politics and inter-departmental backstabbing is worse than any company I have ever worked. We hired a bunch of DC (Fannie Mae/Freddie Mac) sharks who thrive on stamping out new ideas and replacing them with bean counters and yes-men. The women executives organized their own lobbying group to put more of their own into key positions, as did the GLT (Gay, Lesbian, and Transgendered). It's just gotten ridiculously out of control. It is 'Dilbert' on a gigantic scale, and no one has the courage to change it. Those who have tried, mysteriously end up 'redeployed' (code word for fired).

      2.0
      Aug 21, 2008

      Looking for my next opportunity...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The compensation package is attractive. Bonus structure is enviable with spot bonuses for hard work on big projects.

      Cons

      A cut-throat, down right nasty environment where every one is an "expert" no matter how green. The business silos do not work well together - the animosity and competition is ruthless. Middle management drives toward unrealistic goals set by out of touch senior management. (Date driven projects cutting scope to meet schedule resulting in a poorly executed, half-baked product.) The customer is an account and not the reason for doing business.

      2.0
      Mar 20, 2026

      Not for the faint of heart

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bank holidays, resume building name recognition, good salary, fairly modern tech stack

      Cons

      You must constantly "market" yourself and build your "brand" to keep your job and not go on a pip even if you are a high performer. Negative coworker feedback can end your career. Having the right manager can make or break you.

      Viewing 367 - 369 of 18,976 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,362 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.