Capital One reviews

3.6

59% would recommend to a friend

(18,980 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jul 9, 2025

Gotten worse and getting worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At least I'm not working longer hours than I want to.

Cons

Senior leaders change priorities every so often. Incredibly bad internal tech stack. Labyrinthine approvals from senior leaders required to get anything done and move onto the next step. Promotions are based on releasing a high-visibility project/product, but as soon as that's done, it doesn't get maintained. No matter how technical your role is, you'll be making an incredible number of PowerPoint slides. Extremely two-faced culture of toxic positivity.

2.0
Jul 7, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

Team dependent but coworkers are good. Compensation is slightly better than average

Cons

Pip culture. Every 6 months. Management and leads have to spend a month prior planning Most people want to leave or coasting to PIP to get severance Some products are obfuscated and not clear

1.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits, and building

Cons

Extremely toxic management, high-school” environment, year end and mid-year review processes are not balanced or fair. Hire great talent and then abuse them.

Viewing 379 - 381 of 18,980 Reviews

Glassdoor has 21,366 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.