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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,984 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      1.0
      May 23, 2022

      Interviews are picky. They know who they want

      Operational risk manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They look at you and already decide they don't want you. Making a person take 3-4 hours of their day to not get a job offer. When you know you qualify. I don't believe capital one is about diversity for higher roles. My opinion. No Pros

      Cons

      Plenty of cons..a bunch of bologna and making people take hours in their day for interviews for nothing. A lot of time wasted

      1.0
      Apr 21, 2022

      Had to leave Auto Finance due to toxic work culture

      Asm (area sales manager)
      Recommend
      CEO approval
      Business Outlook

      Pros

      They had some of the best training on understanding a car dealer.

      Cons

      They will keep piling responsibilities on your plate without compensation saying it will help you to get promoted. If you ask to be compensated like I did. You'll be told to sit down and be grateful to even have a job. They micromanage you to death. Logging visits. Big brother is always watching. They have access to everything you do on your phones. They have created an echo chamber of yes men at mgmt level. Their RSMs have zero say so no one is fighting for the field managers. If you have any negarive feedback about new things or products you are deemed negative and a cancer even though your feedback is valid. Everything is run by an analytics team who have zero experience in the auto industry. They are an auto finance lender that wants to be a tech company who threw together an incomplete product during covid because they took too long to come up with something new by then. They have gotten away from their relationships. A few of the upper mgmt in Auto Finance are racist (and sexist) and you can tell by who got top promotions and comments they've made over the long term I was there. They held bonuses and vacation time that was due to me when I left.

      Viewing 427 - 429 of 18,984 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,370 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.