Capital One reviews

The transition from Chevy Chase Bank to Capital One Bank was not only ineptly planned and executed, but was a giant step in the wrong direction for both the customers and employees. I have never, ever, dealt with so many dissatisfied customers in my life, or seen so many confused and disgruntled employees. I have three decades of job experience and I can honestly say this is the worst job experience in my life. (Note: my comments apply to the banking side only. The card side, under the leadership of Ryan Schneider, seems to be a well run and positive environment).

Heavily org dependent. But the common theme is ongoing job instability. Which is a HUGE distraction. Enterprise tooling reflects the talent of the folks there. I have not come across folks more indifferent to their customers, even if they're "only" internal. The attrition rate is 12-15% every SIX months. Cap One is full and they just acquired Discover and Brex. Now is not the right time to join the company. Hiring freezes up to the director level signal that. "Invest in yourself" where last Fridays of the month would be off, is gone. And with that the bargain cap one made with the labor market of lower wages (relative to the giants) for a relaxed work environment is out. Now you get the grind culture and stress of the giants without the pay. It makes little sense to continue employment here when there are better opportunities.