Capital One reviews

3.6

59% would recommend to a friend

(19,019 total reviews)
avatar

Richard D. Fairbank

76% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pay and workl life balance.

Cons

Promotions based on influence and politics and how many non-work things your involved in. Real cases and work are not rewarded. Stacked ranking leaves associates open to discriminatory practices. Managers with no experience in the field leading teams

2.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay, some good colleagues, WLB if you are not Senior Business Analyst.

Cons

You hear "Do the right thing" a lot, but some people feel very comfortable about lying and getting away with it especially, if their rank is higher. Also, the senior manager and director positions should at least have basic knowledge of the tools Senior Business Analysts use, otherwise they have no idea about how long some tasks would take and also it makes extremely hard to explain certain issues related to data and tools. Finally, stacked ranking system gives unbalanced power to managers, which led some of them to do nothing and pass all of their responsibility to "their" Senior Business Analyst in some cases. Also, inappropriate attitude such as yelling for trivial matters and creating problems out of nowhere should be more closely monitored, Even if it may not pass as an harassment, it creates a disrespectful work environment.

1.0
May 10, 2023

Hard Pass

Recommend
CEO approval
Business Outlook

Pros

You can pay your bills

Cons

Sign over your life Accept abuse Toxic work environment. Company constantly settles lawsuits and cuts checks for abusing employees.

Viewing 544 - 546 of 19,019 Reviews

Glassdoor has 21,408 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.