Capital One reviews

3.6

59% would recommend to a friend

(19,019 total reviews)
avatar

Richard D. Fairbank

76% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jun 29, 2021
Recommend
CEO approval
Business Outlook

Pros

other tech recruiters are helpful and friendly.

Cons

There is no tolerance for human error and ridiculous amounts of work. Each recruiter will have the workload of about 2-3 individual recruiters. Tech recruiting will burn you out unless you have a dedicated sourcer. Unrealistic metrics to fulfil w/out the slight chance of promotion or conversion to fulltime. Process changes constantly and you're expected to not make any mistakes

1.0
Apr 21, 2021

If you value yourself, skip the Capital One pit stop

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They use the the latest & greatest technology. Extracurricular learning is encouraged & funded (in tech at least, not so much in Commercial or the Retail Bank)

Cons

Performance management is absolutely senseless. "Differentiators" are essentially decided in year-end meetings and are not achievable by all jobs within the level due to their written job descriptions and duties. Leadership changes at the drop of the hat. Extremely passive aggressive environment where the smallest things are held against you and people are persecuted for it at year-end. You will never get your full bonus. You lose a substantial amount of industry dollars the longer you stay at this company. They would rather hire someone new at an outrageous amount than give existing employees competitive increases & promotions. Do not believe the 'best company to work for' articles. Those are all performative metrics that are not reflective of the WHOLE company

2.0
Jan 25, 2021

Worrying

Recommend
CEO approval
Business Outlook

Pros

Nice colleagues and some perks like Apple work products.

Cons

Really disorganized. Metrics seem pointless now that I have gone through a review cycle and your review is more based on politics. Company seems churn and burn and runs like an agency with new changes.

Viewing 562 - 564 of 19,019 Reviews

Glassdoor has 21,409 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.