Capital One reviews

3.6

59% would recommend to a friend

(19,019 total reviews)
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Richard D. Fairbank

76% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Aug 7, 2021

Not as disability friendly as I had heard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros. I have never worked there but had such a bad experience applying as a disabled woman in STEM that I wanted to share.

Cons

I had connected with Capital One through a disability career fair. I have two psychiatric Disabilities. I got in contact with a woman named Heather asking for help in applying for a few jobs—she never got back to me. Her responses before that were also vague and unhelpful and she told me I was unqualified even though I have a B.S. in Cybersecurity and 2 disabilities—newsflash—a lot of people with psychiatric disabilities have to try much harder to get a college degree, and even acquiring that degree was a miracle for me. What the hell do they think a disability is? Just a little nuisance like a cold? Bottom line, she never got back. Even after I emailed her asking for help a second time. Essentially my disabilities made me unqualified in their eyes even though I went through living hell to get that degree. Yet Capital One has a 100% rating on the DEI. I didn’t get that experience—no friendliness, no inclusivity, and no compassion.

1.0
Jul 28, 2021

Hated it!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None what so ever, this was the worst company ever….run run run run fast fast fast fast as you can

Cons

I once was written up for staying to myself because the manager said it was out of the ordinary since I was usually fun loving and had conversations with everyone

2.0
Jul 28, 2021

A unique culture

Recommend
CEO approval
Business Outlook

Pros

People are smart, mostly nice and good 401K match and I enjoy working remotely.

Cons

Culture is very two faced, they love everyone to their face, but watch out when it comes time for midyear and annual evaluations. It is like a cross between the TV show Survivor and Real Housewives. The amount of passive aggressive behind your back activities is stunning. Someone is going to end up in the bad review bucket so people do what they have to in order to stay safe. And they are very big into diversity and inclusion, it is woven into everything as if race and gender identity are the only things that matter. If you fall into one of the correct victim groups you are safe, if not then keep your head down because as I said someone has to be labeled as underperforming.

Viewing 559 - 561 of 19,019 Reviews

Glassdoor has 21,409 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.