Capital One reviews

3.6

59% would recommend to a friend

(19,025 total reviews)
avatar

Richard D. Fairbank

76% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Aug 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits are good and some perks such as working remotely (if you work for the right manager) help maintain work life balance. You'll work with many smart people who you'll learn from; most everyone is amicable and interested in getting things accomplished.

Cons

Tremendous lack of communication from management regarding direction of company. Very political - if you aren't good at promoting yourself and getting the right notice during meetings you will go nowhere. Doing your job well is not enough to get promoted nor is it rewarded. Understand in advance that your job is not secure. If you are promoted during the year, expect to get a poor review when you are first evaluated at that new level.

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many post Discover merger.

Cons

Toxic environment. Falsified reviews. Leadership completely lies on their own regarding what is going to happen, or are told to. They strategically eliminate many high performing employees, and within a few days, post for the same on Linked in. Terrible company.

1.0
Jun 1, 2026

Crapital One

Recommend
CEO approval
Business Outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

Viewing 616 - 618 of 19,025 Reviews

Glassdoor has 21,418 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.