Capital One reviews

3.6

59% would recommend to a friend

(19,030 total reviews)
avatar

Richard D. Fairbank

76% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,030 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Sep 19, 2024
Recommend
CEO approval
Business Outlook

Pros

* Compensation is generous, but moderately overshadowed by the high cost of benefits. * Capital One prioritizes diversity within the workforce. * Beautiful, energizing campuses and workspaces * Expansive associate services like on-site medical / pharmacy, gym, coffee shops, restaurants, etc. * Reasonable time off and holiday benefits

Cons

* High scrutiny/managed attrition of remote employees not in engineering roles. Backpedaling on the entire remote / WFH policy. They are not remote friendly unless you are a software engineer or similar. * Expensive benefits - Insurance policy is self funded and they pay Anthem to administer it. * There is a quagmire of standards, processes and protocols with limited centralized governance in the Technology organization which makes it difficult to get work done. * Forced ranking performance management system creates unhealthy competition and resentment within associate population. *Duplicitous - The company touts itself as progressive and employee centric but at the end of the day, their #1 priority is dividends and they show that through their Performance Management system and the constantly growing expectations of their workforce. Moving roles overseas, eliminating other roles and redistributing the work is their modus operandi.

1.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

They are a technology company and has lots of opportunities in IT field and Compensation is good

Cons

They don't practice what they preach. they will discriminate and will support favoritism based on their own values and beliefs. They will retaliate with termination when you report thoseviolations

Viewing 655 - 657 of 19,030 Reviews

Glassdoor has 21,423 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.