Capital One Senior Operations Manager reviews

In my case, the biggest con would be the Year End Appraisal process. Depending on the business group you work in, you are stack ranked based on your job level with people with different job functions that may not have anything to do with what you do, For example people manager vs process manager vs operations analyst. There is a rigorous calibration process across different sites/locations to determine what your Year End Appraisal will be. Which is unfair as many of the decision makers may not know you or know what you do as they are a in a different business unit. It's left up to your manager to convince them how great you are.