Is Capital One a good company to work for as a Sr Manager, Process Management?

Sr Manager, Process Management professionals working at Capital One have rated their employer with 3.7 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of Capital One employees being 3.6 out of 5 stars. Search open Sr Manager, Process Management Jobs at Capital One now and start preparing for your job interview by browsing frequently asked Sr Manager, Process Management interview questions at Capital One .

Does Capital One pay Sr Manager, Process Management employees well?

Sr Manager, Process Management professionals rate their compensation and benefits at Capital One with 4.1 out of 5 stars based on 17 anonymously submitted employee reviews. This is 5% better than the company average rating for salary and benefits. Find out more about Sr Manager, Process Management salaries at Capital One.

What are the top reviewed jobs at Capital One?

Software Engineer (1166) , Senior Software Engineer (553) , Business Analyst (445) , Customer Service Representative (358) , Senior Business Analyst (341) , Branch Ambassador (329) , Product Manager (282) , Associate Software Engineer (266) , Manager (257) , Senior Manager (251) , Director (219) , Project Manager (204) , Senior Associate (196) , Senior Data Analyst (191) , Business Manager (188)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2054 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1673 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1404 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1240 reviews)); "The salary was good and decent." ((in 358 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Poor management they do not promote people within the company that know the job inside and out." ((in 756 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 577 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 552 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 281 reviews)); "Frequent Layoff and Reorganization." ((in 204 reviews))

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Capital One

Capital One Sr Manager, Process Management reviews

3.7

100% would recommend to a friend

(17 total reviews)

Richard D. Fairbank

100% approve of CEO

93% positive business outlook

Ratings by category

4.1

Compensation and benefits

4.0

Work/Life balance

4.0

Career opportunities

3.5

Senior management

3.3

Culture & values

3.0

Diversity & inclusion

Sr Manager, Process Management employees have rated Capital One with 3.7 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Sr Manager, Process Management professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Sr Manager, Process Management professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

17 reviews

5.0

Jan 23, 2024

Banking For Good

Sr process manager

Recommend

CEO approval

Business Outlook

Pros

If you're going to work at a bank, this is the one.

Cons

It's a bank and it's corporate.

4.0

Jul 11, 2023

Grass not as Green on the other side

Sr process manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance; invest in yourself days

Cons

A lot of leadership and organizational turnover; force ranking; teams are segmented and stuck in consensus mode; not very agile or quick to adopt

4.0

Jun 24, 2023

A bit hectic towards the end

Sr process manager

Recommend

CEO approval

Business Outlook

Pros

good pay, flexibility, diversity and inclusion initiatives and BRGs

Cons

the review process for employees at mid and end of year is terrible and entirely too rigid, forcing some employees into performance improvement plans or lower "rankings" because of the formula they use. overall feel that I was let go unfairly despite going above and beyond to meet the goals and expectations laid out during this review period

Viewing 10 - 12 of 17 Reviews

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Capital One reviews FAQs

Capital One reviews Capital One Sr Manager, Process Management reviews

Capital One

Capital One Sr Manager, Process Management reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Banking For Good

Grass not as Green on the other side

A bit hectic towards the end

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