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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,936 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      1.0
      Jan 23, 2024

      Flooded with HR review politics

      Sr data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool work and awesome people

      Cons

      Tuning into corporate hell and performance management floods your work. People are constantly worried about layoffs.

      4.0
      Jan 15, 2024

      It’s a pretty cool place, but don’t expect remote options

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They value work/life balance a lot. Expect to work no more than 40 hours a week unless you have a really unfortunate manager or you yourself really want to. Also expect to be able to fully take advantage of all of their awesome benefits. If you want to take a class, or have a baby, they will pay for it without a second thought. If you have COVID, don’t feel embarrassed about taking that unlimited sick leave to get better. Also, the pay is pretty good for the DC area with decent opportunities for growth (especially if you get hired in Card).

      Cons

      They say they are doing remote in various positions, but I’ve heard horror stories from more than a few people. Getting hired remote, but it’s not written in their contract, so they get mandated to visit the office anyways. Or people who have guarantees from managers but HR doesn’t agree years later. Also, they are trying to say they aren’t doing layoffs, when in reality they are doing everything but to copy Silicon Valley for the shareholders. There have been mass layoffs of anyone who got below a certain threshold of reviews as “fired for the employees poor performance”. I think the remote debacles are on a similar note as well.

      2.0
      Aug 17, 2023

      Not as great as it used to be

      Sr. manager, project program management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits are great, so are the severance packages, which is great when you get managed out for 'performance' so they can hit their 10% forced attrition goal (back door layoffs)

      Cons

      Their move to being a 'Tech Company' may be great for all the folks they poach from Google and Meta, but they seemed to have forgotten that they need people to run their operations...well, at least until they can automate practically everything. Then their journey to the dark side will be complete. Also, hunger games style performance reviews. Did everything asked of you? To bad, your manager wasn't any good at arguing for your rating or you weren't some sr leader's pet, you're gonna be fodder for their 'Below Strong' bucket...

      Viewing 118 - 120 of 18,936 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,321 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.