Capital One reviews

3.6

59% would recommend to a friend

(18,954 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Aug 1, 2017
Recommend
CEO approval
Business Outlook

Pros

There's a genuine sense of caring for one another. It's very rare in FS that you get a company that has a desire to go above and beyond for it's customers, but Capital One definitely do that. They look after their associates very well, great benefits, flexible working, supportive management, good salaries.

Cons

More opportunity for people to progress, sometimes this is capped, not intentionally, but purely down to team structures.

5.0
Jul 30, 2017

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good training and 121 reviews

Cons

Always a busy day no down time

5.0
Jul 28, 2017

Awesome

Recommend
CEO approval
Business Outlook

Pros

Lots of Perks, Balanced Workplace, they care for their employees

Cons

Some are insecure people that loves to pull you down, favoritism

Viewing 18685 - 18687 of 18,954 Reviews

Glassdoor has 21,339 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.