Capital One reviews

3.6

59% would recommend to a friend

(18,952 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,952 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Mar 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Supportive team who genuinely really want Capital One to succeed and grow and achieve its Mission. Everyone seems to care not only about the company's success but also about new employees and ensuring they are settled. I can assume that they also care about colleagues who are truly settled into the business as there are many who have remained with the company since they joined as a Grad (equating to 10+ years).

Cons

The London office isn't as amazing as the Nottingham office - but that's set to change in the summer.

5.0
Mar 22, 2017
Recommend
CEO approval
Business Outlook

Pros

You feel like home. You grow quickly. Many free events to celebrate the staff Diversity in place

Cons

Old systems Old computers (to be changed in the near future)

1.0
Mar 8, 2017

Poor Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People I spoke to within Capital One were friendly!

Cons

Unfortunately there seems to be alot of lazy people, who like to pass the buck on to the other person instead of taking ownership for doing thier job. Alot of lies were told about employees, especially when the company outsourced the Call Centre to Bangalore in India.Very poor IT software to work with as the systems kept constantly crashing.

Viewing 18703 - 18705 of 18,952 Reviews

Glassdoor has 21,337 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.