Capital One reviews

3.6

59% would recommend to a friend

(18,948 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Feb 16, 2016
Recommend
CEO approval
Business Outlook

Pros

I gained a lot of knowledge mostly dealing and communication with other people, Knowledge about banking and credit matters. Creating good customer relations.

Cons

I can say when I was in Fraud Department because we don't even know that we are talking to fraudsters. We need to be more careful and relevant when it comes of asking questions.

5.0
Feb 1, 2016

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome work culture, great work life balance, talented peer group

Cons

Work can get slow and monotonous

5.0
Jan 28, 2016

A good place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good environment, supportive of family needs Challenging work Great people with generally a supportive and positive approach to getting things done

Cons

Expectations are high Just doing your job well is not enough to progress End of Year cross calibration can be tough - it doesn't take too many issues in the year to be 'at risk'

Viewing 18730 - 18732 of 18,948 Reviews

Glassdoor has 21,333 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.