Capital One reviews

3.6

59% would recommend to a friend

(18,891 total reviews)
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Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,891 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Sep 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Ability to work with your boss to develop a framework for your projects, flexibility in work hours, able to take classes at capital one university. Great reputation among many business schools

Cons

Less career opportunities than if starting at a big bank or a consulting firm, where many employees wish to go afterwards. Frequent job rotations and very young company / employees make getting "expert" opinions almost impossible in some divisions.

4.0
Sep 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Capital One is excellent about supporting work/life balance to the point where a lot of employees take advantage of this feature by spending a great deal of time "working from home". Senior Management does try to focus on recognition, but sometimes it is the wrong recognition.

Cons

Senior management has no clue. Specifically, the Directors and Vice Presidents have no strategic vision and are off hiring consultants who end up saying the same things as the Managers/Senior Managers. Decreased responsbility of middle management

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Glassdoor has 21,269 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.