Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Oct 8, 2010
Recommend
CEO approval
Business Outlook

Pros

great place to be, nice people and ,growing opportunities

Cons

company needs some improvements in delivering some of its banking products in more efficient way like printing customer statements in a simpler way or improving its online banking service. It really sucks!

5.0
Oct 4, 2010

Overall a nice balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company culture is balanced really well. When operations are busy--management lightens the mood and helps out to ensure smooth operations are maintained--morale is kept up.

Cons

Call volumes can be staggering at times.

4.0
Sep 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Enjoyable environment, respected, friendly customers and co workers

Cons

a lot of policies that are constantly changing, very strict

Viewing 18838 - 18840 of 18,890 Reviews

Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.