Capital One reviews

3.6

59% would recommend to a friend

(18,935 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jun 6, 2010

General Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good compensation and benefits packages. - Flexible work schedule and arrangement. - Training and professional development opportunities - Many smart people to work with - Associates have ownership about their career development - Management encourage associates to make lateral moves for development

Cons

- No work life balance - Competitive working enviornment. There is a forced distribution for performance review. - Lack of good people managers. - Too many smart people who want to lead - Office politics

4.0
May 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, and work schedule

Cons

The Performance Management process is very time consuming and requires forced ratings based on overall percentages (very unfair). If you have 5 associates that are performing well, one must be given a lower rating to meet the forced numbers. In some instances a good performer will be penalized by the numbers game.

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