Capital One reviews

3.6

59% would recommend to a friend

(18,936 total reviews)
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Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
May 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, and work schedule

Cons

The Performance Management process is very time consuming and requires forced ratings based on overall percentages (very unfair). If you have 5 associates that are performing well, one must be given a lower rating to meet the forced numbers. In some instances a good performer will be penalized by the numbers game.

3.0
Apr 6, 2010
Recommend
CEO approval
Business Outlook

Pros

high energy culture, with multiples changes in the business sector requiring flexibility and long hours to meet deadlines. Need to learn as you go, very little mg mt support

Cons

changing management goals and direction, confusing management support, lots of politics, long hours to meet deadlines, business sector always confused on direction and goals.

Viewing 18904 - 18906 of 18,936 Reviews

Glassdoor has 21,321 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.