Capital One reviews

3.6

59% would recommend to a friend

(18,886 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,886 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Mar 2, 2025
Recommend
CEO approval
Business Outlook

Pros

A lot of non-technical work. Office politics is HEAVY here, and backstabbing to get ahead is a real thing. If you're a sociopath or a manipulator, you'd do great here.

Cons

Bureaucracy and leadership team don't listen to employee feedback - tons of hypocrispy around. Arbitrary OKR and KPIs to make them look better, high quotas for PIP/Forced Arbitration biannually

2.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

- Decent Base Salary especially for early career (but no RSU) - VERY Team dependent but some teams are very high functioning and have good modern tech,

Cons

Focus on stack ranking has turned this company into a PIP factory. The company forces a distribution of 10-15% of people being put into the "below expectations" bucket every 6 months and these people get put into a PIP. It makes you resent your high performing peers because their success means you are 1 step closer to being put in the below expectations bucket. They are trying to be like amazon with half the pay. I read the same negative reviews before I joined and chose to ignore them thinking that only disgruntled people would be writing them but they turned out to be 100% accurate. Do yourself a favor and avoid C1.

2.0
Apr 6, 2023
Recommend
CEO approval
Business Outlook

Pros

They do not micromanage, awesome coworkers, virtual work

Cons

They were very work life balance oriented and virtual. Now company is pushing 50% in office and that is hurting lots of employees. Dropped with no regard to what this will do to employees home life. Job has no reason to be in office other than making friendship bracelets and playing patty cake. Half the team is out of state. Now have to commute 4 hours a day and miss time with kids. Will also hurt work.

Viewing 19 - 21 of 18,886 Reviews

Glassdoor has 21,264 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.