Capital One reviews

3.6

59% would recommend to a friend

(18,954 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Aug 30, 2018

Welcome to the Hunger Games!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Change is the only constant. Turnover is extreme, and you'll like it if you're comfortable with shameless self promotion as a survival skill.

Cons

Management and HR are awful. Both are deceitful. The only real values they care about are the stock price. It really is Panem. They do stack/forced ranking to avoid federal reporting rules. So every year 10% of your coworkers will be laid off. Seniority doesn't matter, just cost.

2.0
Jul 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Tech forward, sound mission statement, great benefits

Cons

Overaggressive delivery timelines, risk analysis and best practices ignored if it conflicts with a milestone or deliverable. VP rubberstamp appovals are frequent regardless if potential impact. Horrific mid year and eoy review process. Recruit top talent but force calibration to meet numbers. Upper management tweaks senior management ratings based on their viewpoint. Removes credibility of reviewing managers for their direct reports. No longer about the person doing the job and what they are delivering; everyone is just an employee ID, especially if you are not located in McLean or Plano.

1.0
Jun 7, 2018

Never stood a chance

Recommend
CEO approval
Business Outlook

Pros

Worked with some of the best people in the industry. Was a great starting place to learn the basics of banking.

Cons

I was one of the many people who were laid off recently. With Capital One making it's transition into a new system and closing almost half its branches. I was manipulated into working 6 days a week for 14 weeks straight by management, thinking I'd make it somewhere. If you want to join a company that throws whatever at a wall just to see what sticks, be my guest.

Viewing 235 - 237 of 18,954 Reviews

Glassdoor has 21,339 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.