Capital One reviews

Performance management and forced calibrations have created a toxic culture. People will do anything to get to the next level and if you happen to be in their way.....

Only speak for the Plano location. Leadership High egos, no room for criticism. They won't be there when you need them, but they will show up to take some of your credits or even present your work as theirs when you do something good. The highest leader treats himself like a god and people 'worship' him. Org Structure Lots of reorgs. Strict hierarchy, hard to get exposure. Promotion Favoritism is the key to promotion. Questionable Hiring Practice for UX/Product Design They once hired someone who only had internship experience as a principal designer. They also hired lots of visual/graphic designers with a senior/principal title to do product design work. Team Culture There are PMs who cared about doing sustainable and scalable products. But many don't and profits always go first. Also, PMs are dominating and treat designers and researchers like crap. Diversity and Inclusion Many people of color left. You have to 'fit' in and speak their language to feel welcomed. Finally, high turnover rate. Talented people left or are planning to leave.