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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,964 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      1.0
      Apr 14, 2021

      I feel like I was bait and switched

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      you could work here for the rest of your life

      Cons

      This place is absolute garbage. The culture is unbelievably toxic - people stopped addressing me in the 3rd person and just started addressing me in the 2nd person, e.g., "You will work 22 hours tomorrow" or "you will work 14 hours every saturday for the next 6 months, with no possiblity of vacation". The work life balance is non existent to say the least. I was promised I would be a software engineer and get to do what I love, but instead I'm just a janitor to work through these terrible internal processes and tools that are poorly defined and don't work 90% of the time. Literally everything I'm told to do is high priority fire drills that need to be resolved yesterday. This has been a complete waste of my life and is nothing but a red mark on my resume. I'm getting a raise with my next job, and cap 1 is even taking back my sign on bonus, so monetarily there's no reason to work here.

      3.0
      Nov 21, 2019

      Was Great, not Anymore

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Good Work life balance 2. Good Pay 3. Benefits 4. Perks 5. Good Teams 6. Good learning opportunities - sometimes you will be without any work for few months altogether, that gives you ample time to skill up, though there will be no opportunities to work on what you learn

      Cons

      1. Constant Re-Orgs 2. Lack of clear direction from leadership 3. People with technical skills are not rewarded, people with social skills skyrocket in their career 4. Lack of good technical intents, be prepared to sit idle most of the time until leadership tries to get intent (am a java dev, but last year i did manual testing for most part and 0 API or microservice work) 5. Layoffs here and there, and no clear career path direction (all API teams were converted to mobile teams in chicago downtown, by teaching android and IOS development - you have 6 years of technical experience in one area, so what?? start from 0 now) 6. Poor performance management - criteria for this changes every year - if you can speak well and show off others work as yours - this is the best place to be.

      1.0
      Nov 4, 2019

      Tons of discrimination - Namely Age Discrimination

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zero! There aren’t any good things about this problem.

      Cons

      They cycle through people and don’t like older workforce. They only want young young people working for them. Have two friends who were also downsize due to age. There’s laws against age discrimination but because they do this such a clandestine way (even though we all know they do it) the government never gets a complaint.

      Viewing 283 - 285 of 18,964 Reviews
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      ReviewsCapital One reviews

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