Captain D's reviews

3.1

47% would recommend to a friend

(523 total reviews)

Philip M. (Phil) Greifeld

58% approve of CEO

34% positive business outlook

Captain D's has an employee rating of 3.1 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Captain D's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

523 reviews
3.0
Feb 8, 2014

I loved it at first..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They're pretty flexible schedule-wise, should a family emergency come up; The company prides itself on good attitudes, which compared to other fast food restaurants, we are able to provide pretty well; You'll meet the two extremes in respect to customer personalities: The most impatient, disrespectful kind with little respect for anyone who will make you question your career choices, sometimes even your life choices.. Then the kind who remind you of why you joined a customer service team. These fine customers will teach you, laugh with you and make the long hours worthwhile; As frustrating as being around anyone for 8 hours, six dats a week can be, even the most hostile of coworkers will become your family. Deaths and sickness, we look after each other.

Cons

Over time, it put a strain on my mental and physical health; Managers are either push-overs or hostile; There is a constant struggle for open lines of communication; Behavior issues are not corrected, leading to a free-for-all environment (I.e, consistently showing up 30 minutes - 1 hour late, refusing orders, hostile attitudes from select workers towards coworkers and customers allowed with little to no consequences); Not enough workers, thus working the head workers to exhaustion; Very little effort by management to require closing/opening training; Customers are ALWAYS right, even when they're verbally and physically abusive; You may lose your appetite for seafood and chicken after so many years.

2.0
Jan 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Didn't have to do much. I dressed up but other interviewers wore jeans and shirts and still were hired.

Cons

More of a lecture than a interview. Could of told me I was hired on the spot since he basically said everything else

4.0
Dec 19, 2013

Ok if you're hard up.

Recommend
CEO approval
Business Outlook

Pros

It's a paycheck. Mostly good people to work with.

Cons

Sometimes the walk in cooler can smell like dirty panties. eww

Viewing 502 - 504 of 523 Reviews

Glassdoor has 530 Captain D's reviews submitted anonymously by Captain D's employees. Read employee reviews and ratings on Glassdoor to decide if Captain D's is right for you.