CarHop reviews

3.6

66% would recommend to a friend

(164 total reviews)
avatar

Tim Ehde

89% approve of CEO

62% positive business outlook

CarHop has an employee rating of 3.6 out of 5 stars, based on 164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarHop employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

164 reviews
3.0
Sep 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Help people who normally don't get help; Bonus Potential; Achievable Goals; Great CEO/Ownership

Cons

Inventory Issues; Medical Benefits are expensive and not local based; No Annual Reviews or Merrit Increases; Only PTO; Small sales staff

5.0
Aug 25, 2017

Helping people when others wont!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at CarHop gives you pride every day knowing you are part of a team that gives good people, who nobody else would help, a chance to not only improve their credit while gaining valuable transportation but also enhance their self-asteem. The program gives individuals a chance to overcome obstacles from their past so they can be much closer to that first new car or dream home that is out of reach for those who have less than perfect credit The most satisfying thing in life is to wake up everyday knowing you have a chance to help someone that day while building a great career. It is very satisfying knowing that every single customer that engages a CarHop employee, no matter what part of the country, will be treated with respect and dignity. The Company, from the owners on down, consists only of people who give 100% of every minute dedicated to trying to improve the lives of others and never give up in their effort and service to others. Combining that with the fact that they heavily promote from within , give back to the community, and constantly work to improve everyday for customers and employees alike is very inspiring.

Cons

Locations in 13 states don't allow everyone to meet each other in person even though daily everyone works as a team on behalf of the customers.

1.0
Mar 12, 2017

Don't do it!

Recommend
CEO approval
Business Outlook

Pros

There are none. Don't work here no matter what lies they tell you to get you hooked. They ARE lies.

Cons

Worst job I have ever had. No respect for employees even when working a lot by yourself for months alone. District Manager was the worst manager I have ever had. She never answered her phone and would even hang up on her employees. She would lie so it made her employees look bad and not her. She is passive aggressive and lacks any kind of professional communication skills. Unless you were one of her favorites don't expect any type of help. She will also expect you to do illegal things to sell a car. The company does not seem to care because communication is a problem for the whole company. Promises are made but they never deliver. That's not even going into how the cars are pieces of junk that they know will never last the length of the loan. That's a whole other review in itself.

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CarHop Response
9y
Thank you for taking the time to post your feedback, and we appreciate your specific comments regarding team communication. Employee satisfaction and team communication is critical to the success of our business, and we strive to create a team environment in which everyone can succeed. We will incorporate your input in our ongoing efforts to provide a successful team environment for our team members.
Viewing 142 - 144 of 164 Reviews

Glassdoor has 166 CarHop reviews submitted anonymously by CarHop employees. Read employee reviews and ratings on Glassdoor to decide if CarHop is right for you.