Is CarMax a good company to work for as a Reconditioning Associate?

Reconditioning Associate professionals working at CarMax have rated their employer with 2.4 out of 5 stars in 212 Glassdoor reviews. This is a lower than average score with the overall rating of CarMax employees being 3.5 out of 5 stars. Search open Reconditioning Associate Jobs at CarMax now and start preparing for your job interview by browsing frequently asked Reconditioning Associate interview questions at CarMax .

Does CarMax pay Reconditioning Associate employees well?

Reconditioning Associate professionals rate their compensation and benefits at CarMax with 2.9 out of 5 stars based on 212 anonymously submitted employee reviews. This is 18.8% worse than the company average rating for salary and benefits. Find out more about Reconditioning Associate salaries at CarMax.

How happy are Reconditioning Associate professionals working at CarMax?

18% of Reconditioning Associate employees at CarMax would recommend their employer to a friend. This rating has decreased by 66% in the past 12 months. Reconditioning Associate professionals have also rated CarMax with a 2.3 rating for work-life-balance, 2.7 rating for diversity and inclusion, 2.1 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1056) , Sales Associate (618) , Business Office Associate (486) , Inventory Associate (325) , Sales Manager (209) , Sales (165) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (104) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 790 reviews)); "Great people and very diverse" ((in 461 reviews)); "Culture is great and rewarding" ((in 321 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 303 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 170 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 551 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 466 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 295 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 238 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 229 reviews))

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CarMax

CarMax Reconditioning Associate reviews

2.4

18% would recommend to a friend

(212 total reviews)

Keith Barr

14% approve of CEO

14% positive business outlook

Ratings by category

2.9

Compensation and benefits

2.7

Diversity & inclusion

2.3

Work/Life balance

2.2

Career opportunities

2.1

Culture & values

1.9

Senior management

Reconditioning Associate employees have rated CarMax with 2.4 out of 5 stars, based on 212 company reviews on Glassdoor. This indicates that most Reconditioning Associate professionals have an average working experience there. CarMax is rated 32% below average by Reconditioning Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

212 reviews

3.0

Aug 2, 2013

Pay is not enough for the work

Reconditioning associate

Recommend

CEO approval

Business Outlook

Pros

If you like cars, it can be fun.

Cons

Working in 100 degree heat is death, also cold winters are terrible. I had no idea I would be outside this often.

3.0

Jan 11, 2013

Ok ish

Reconditioning associate

Recommend

CEO approval

Business Outlook

Pros

Great employees from my first day to my eventual last day i've had great experiences with my co workers. I am an inventory associate. being prior military falling into the set procedures and rules was a simple transition. cars cars cars i drove so many different cars every day that i lost some of my interest in them. great employee discounts on wholesales. the hours allthough daunting at first 5am-2pm or 3pm-11pm for production team or 8am-5pm for retail team were great i worked 5-2 was always home to see my kids get home from school. EIGHT YEARS of being fortunes 100 best companies to work for. GREAT cars come from carmax flat out to know that the car on the lot is as good as it can possibly ever be and that the customer is going home with a great car gives an ENORMOUS sense of job satisfaction.

Cons

mandatory overtime happens yes its illegal but part of the contract you sign makes it ok for them to schedule you for the company's needs. management is clueless or waits till last minute for critical tasks that need to get done. compensation is terrible i cant afford the 420 a month insurance for my family which is why im still job hunting. promotions are supposedly based off of a "training matrix" but i have worked for carmax for 3 months now and i still am not on the list. 6 years in the military training leading soldiers into some of the nastiest situations and out alive didnt mean i was worth more than 10 an hour or a management. working out in the elements regardless of the temperature in nothing but your carmax uniform and jackets SUCKS.

5.0

Jul 25, 2012

Amazing place to work with very good benefits.

Reconditioning associate

Recommend

CEO approval

Business Outlook

Pros

Good Benefits (Life, dental, medical, vision, tuition assistance, and many more) Compatible Salary Working Conditions (A/C, water fountains, vending machines)

Cons

Working weekends Some late nights past closing time, (because of customers not leaving)

Viewing 208 - 210 of 212 Reviews

Jobs at CarMax

Reconditioning Associate

Cosmetic Reconditioning Associate

Reconditioning Associate

Federal Heights, Adams, CO

$20 - $20 /hr

(Employer provided)

View job

Reconditioning Associate

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CarMax Reconditioning Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pay is not enough for the work

Ok ish

Amazing place to work with very good benefits.

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