Is CarMax a good company to work for as a Operations Manager?

Operations Manager professionals working at CarMax have rated their employer with 3.6 out of 5 stars in 30 Glassdoor reviews. This is a higher than average score with the overall rating of CarMax employees being 3.5 out of 5 stars. Search open Operations Manager Jobs at CarMax now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at CarMax .

Does CarMax pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at CarMax with 4.4 out of 5 stars based on 30 anonymously submitted employee reviews. This is 22.8% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at CarMax.

What are the top reviewed jobs at CarMax?

Sales Consultant (1056) , Sales Associate (618) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (165) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (104) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 768 reviews)); "Great people and very diverse" ((in 447 reviews)); "Culture is great and rewarding" ((in 311 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 294 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 168 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 567 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 452 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 288 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 239 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 234 reviews))

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CarMax

CarMax Operations Manager reviews

3.6

68% would recommend to a friend

(30 total reviews)

Keith Barr

Not enough data to show CEO approval

60% positive business outlook

Ratings by category

4.4

Compensation and benefits

4.3

Culture & values

4.2

Diversity & inclusion

4.0

Career opportunities

3.6

Senior management

3.4

Work/Life balance

Operations Manager employees have rated CarMax with 3.6 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. CarMax is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

30 reviews

3.0

Mar 27, 2025

Na

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Culture pay benefits and schedule

Cons

Transparency clicks pushing agenda vs being heard

2.0

Sep 25, 2024

Workplace

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great People, they have good associates.

Cons

Store Management is taken advantage off, huge demands. While Life Balance is something the company speaks about, its actual actions are not reflected of thier values.

4.0

Jul 12, 2024

Carmax great work life balance

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great work to life balance

Cons

The company is trying to change to fast

Viewing 1 - 3 of 30 Reviews

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CarMax Operations Manager reviews

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Workplace

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