CarMax reviews

3.5

59% would recommend to a friend

(2,771 total reviews)
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Keith Barr

54% approve of CEO

49% positive business outlook

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3K reviews

Reviews about "Compensation"

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4.0
Jan 15, 2026

Inconsistent

Recommend
CEO approval
Business Outlook

Pros

Great Benefits Above Average Pay

Cons

Work life balance You never know quite where you stand Constant changes of policies and rules for management Felt like jumping through hopps to get anything done

2.0
Jan 14, 2026

Power Trip Galore

Recommend
CEO approval
Business Outlook

Pros

Making friends through the struggle of working for a greedy company

Cons

The company is insanely greedy. Won't update the stores appearances or give proper raises about five cents a year. The salary employee in the office works maybe 30 hours a week while everyone else is expected to work overtime. Your life flies by because your assigned hours are just suggestions. If you close, expect to get out at the minimum an hour and a half after the set time. The employees in the office are walked all over by every other department, and expected to solve everything even if it's out of our responsibility. Should for sure be the highest paid in the store considering every signle vehicle has to be processed through our office and every single customer eventually comes back to the office, yet we are one of the lowest paid. We do most of the work for the sales consultants as well...yet we get none of their commission...and no bonses for buying in cars like the buyers office does...yet we do all the work besides running the VIN through an automated system and taking a few pictures of the car. Overall, you will be overworked and underpaid working for this company in general, but mainly the business office.

3.0
Jan 13, 2026

Overall descent company

Recommend
CEO approval
Business Outlook

Pros

Most care about the work they do and/or doing a good job in general; very team oriented company

Cons

Unfortunately not much pay for the work that you do. Unless you decide to get into management and even then you can still be underpaid

Viewing 52 - 54 of 2,771 Reviews

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