CarMax reviews

3.5

59% would recommend to a friend

(8,210 total reviews)
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Keith Barr

54% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Nov 25, 2014

It was ok

Recommend
CEO approval
Business Outlook

Pros

The best reason to work there is that you get paid on commision which means you get what you give

Cons

Long hours are a con also the sales atmosphere isn't for everyone also there's high turnover rates there at carmax so you have to take that into account

5.0
Nov 14, 2014

Sales

Recommend
CEO approval
Business Outlook

Pros

Good system Good flow of customers

Cons

Micro management Lots of Chery pickers

2.0
Nov 9, 2014

Former long term employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Continuous training. Fair work/life balance. Can make a decent paycheck if you are on your game all the time and work your days off..

Cons

Micro management Micro management Micro management. Corporate treats employees as numbers only not as people. Corporate blind to employee abilities only sees policies and rules. FAVORITISM! Corporate bias to promotions, if management doesn't like you, you will not get advancement regardless of performance....period. Sales personnel received 1 pay increase in 15 years! Yet the CEO takes a $2 MILLION DOLLAR PAY INCREASE AND HUGE BONUS EACH YEAR!!! Corporate says to sales staff "if you want a pay increase sell another car!" Sales staff considered and treated with "dime a dozen" mentality. $160 per car commission was GREAT...in 1985!!! Management has no interest in assisting you in closing a deal, too lazy. They would rather sit behind a desk and check email/play games on their phones instead of coming out on the floor to help close a deal! Management out of touch with the sales floor due to lack of involvement. Most LGM's have less than 6 months of sales experience but consider themselves experts. Oh did I mention MICRO MANAGEMENT?

Viewing 7645 - 7647 of 8,210 Reviews

Glassdoor has 8,379 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.