CarMax reviews

3.5

59% would recommend to a friend

(8,209 total reviews)
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Keith Barr

58% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Feb 3, 2014
Recommend
CEO approval
Business Outlook

Pros

-I got to leave and never looked back.

Cons

-Horrible pay -No respect -Unprofessional management -Racism and sexism complaints easily dismissed -Disgusting work spaces -Unsanitary restrooms -Dangerous during winter -Deadly during summer -No security measures at all -Expired/uncooked food given to employees -No commitment towards the actually employee environment -Training is dreadful and not helpful or informative at all -I hate to be negative but, it is true, basically everything about this store/company was disastrous. *Not a rant, true life experience: I really wished there were better things to say about a company I thought was once great but now I will never allow friends or family members to even give them business because of the knowledge of what actually happens behind the scenes. A despicable company hiding behind the mask of pure luck and lies. The company should look a bit closer not only the performance of the store towards sales and why sales are happening but also pay attention to the actual employee 'happiness'. I know not all stores are like this, since I have been to two others while being transferred, so my last remark is this: Everything in a company should be dealt with responsibly and professionally. When personal issues and bonds are the only thing the company has to offer, you should turn around and look for a business - business is always professional and not personal. Good luck.

5.0
Feb 2, 2014
Recommend
CEO approval
Business Outlook

Pros

CarMax is unlike most dealerships because the work is standardized and very organized. Training is on going and everyone plays a role in helping you succeed in your position.

Cons

Part time hours weren't as consistent as I would have liked.

4.0
Feb 1, 2014
Recommend
CEO approval
Business Outlook

Pros

If you enjoy working with people, this is a good place to work because it's very focused on customer service. The fact that there is NO negotiations makes your job SO much easier!

Cons

Flat rate commission can be tough because it's all about volume. If you are good at sales, then you will have no problem. Seasons can be tough depending on where you work in the country.

Viewing 7744 - 7746 of 8,209 Reviews

Glassdoor has 8,378 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.