CarMax reviews

3.5

59% would recommend to a friend

(8,209 total reviews)
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Keith Barr

58% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Jan 31, 2014

Only car dealer I would work for...but

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good training and mentor program for new sales associates. Overall the product (vehicles) are avg to good quality. The no haggle concept takes a lot of the stress out of the selling process. Can move into middle management if you have the drive.

Cons

Their mandatory Sunday morning sales meeting is so unnecessary for associates that are there more than 6 months (if you are not hitting min goals by then you shouldn't be there). Getting into their Presidents Club level (higher pay) is extremely difficult in some stores.

5.0
Jan 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Great customer and employee support

Cons

small commission compared to others in the industry, except the traffic for buyers or prospects are greater too and that makes more sales and less commission for each sale but increased income because of the way customers come into CarMax expecting to buy and at worse LOOK AROUND with their eye to buying. That equals out the commission overall, in my opinion.

2.0
Jan 24, 2014

Good for new graduates who cannot find other jobs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong senior leadership team, relatively low bar to join from college, nice people, good work life balance

Cons

Low competent mid-low level management team, lack of talent for innovation, awful IT infrastructure and staff, departments can be political but people avoid to admit it, little useful training for associate development, headquarter people get decent pay while doing nothing useful, store associates who contribute most directly to the company work hard but only being paid sadly

Viewing 7747 - 7749 of 8,209 Reviews

Glassdoor has 8,378 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.