CarMax reviews

3.5

60% would recommend to a friend

(8,205 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Aug 5, 2010
Recommend
CEO approval
Business Outlook

Pros

It's a job ! Commision, it's either bad or great

Cons

Hours are bad Managers waste employees times more than help them sell cars Tom Folliard sucks ....Carmax used to be better They lowerd their standards on cars Business Ofiice are the worst to work with and they need to fire 90% of them.( it's like walking into the DMV) They keep so much pressure on sales people and come out with so many stupid rules rather than focusing on cleaning the dirty vehicle that prevent us from selling cars. Sales managers don't respect sales associates when they know we make thier pay check. WE should make commision on profit not flat. thier exuse that they don't want us to pressure customers into buying a more expensive cars, which is not true cause we sell by volume still and we will be making more . Thier cars are expensive, it becomes hard to sell. Alot of my customres bought somewhere else cause they found a better deal

3.0
Jun 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Pays above average for retail, part-time can receive tuition reimbursement up to $1,500.

Cons

Work outside in various weather conditions, sucks when understaffed, scheduling of staff is poor, ;unethical techniques used to sale cars, company focuses on cutting cost on everything' when cars are brought in for oil change recycled oil is utilized. Work can be daunting when every employee is not fulfilling his/her responsibilities.

2.0
Feb 5, 2010

The company behind the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay for managers is good, the job is pretty easy if you have patience

Cons

Anyone with a pulse can get hired, Constantly changing initiatives so no one ever gets a handle on anything, very poor quality associates, it is stated CLEARLY to salespeople that it is a comissioned-based pay plan then they spend their entire time whining, most of managements' time is spent hand holding incompetent associates who management is incapable of firing, a lot of people keep their jobs because they are "nice" and not good at their jobs, people do not get fired because they are "trying their hardest" ....is this pre-school? There are associates and managers aplently who do not deserve the paycheck they receive.

Viewing 7804 - 7806 of 8,205 Reviews

Glassdoor has 8,374 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.