CarMax reviews

3.5

60% would recommend to a friend

(8,207 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,207 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Jun 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Pays above average for retail, part-time can receive tuition reimbursement up to $1,500.

Cons

Work outside in various weather conditions, sucks when understaffed, scheduling of staff is poor, ;unethical techniques used to sale cars, company focuses on cutting cost on everything' when cars are brought in for oil change recycled oil is utilized. Work can be daunting when every employee is not fulfilling his/her responsibilities.

2.0
Feb 5, 2010

The company behind the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay for managers is good, the job is pretty easy if you have patience

Cons

Anyone with a pulse can get hired, Constantly changing initiatives so no one ever gets a handle on anything, very poor quality associates, it is stated CLEARLY to salespeople that it is a comissioned-based pay plan then they spend their entire time whining, most of managements' time is spent hand holding incompetent associates who management is incapable of firing, a lot of people keep their jobs because they are "nice" and not good at their jobs, people do not get fired because they are "trying their hardest" ....is this pre-school? There are associates and managers aplently who do not deserve the paycheck they receive.

Viewing 7807 - 7809 of 8,207 Reviews

Glassdoor has 8,376 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.