CarMax reviews

3.5

60% would recommend to a friend

(8,205 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Nov 18, 2012
Recommend
CEO approval
Business Outlook

Pros

I have always enjoyed a fun Football locker room type atmosphere. Mainly male associates so during our down time we tend to hang out as opposed to always having something to do all the time. At one time you could also make a decent income without having to work everyday. There are many more freedoms allowed in this position than most of your average " jobs."

Cons

The company has taken a downward turn ever since economy problems in 2008. They have raise prices of vehicles while lowering appraisals. This has created a much tougher sales environment I once felt good about selling a car no haggle, now I feel like I am ripping people off sometimes just because they fail to do research. Corporate has created more and more training initiatives to offset a more expensive and in my opinion a less quality product. The sales management staff is unfortunately relegated to being " yes " men and they feed us whatever info corporate wants out and spin it in a manner to make it seem like a positive when it is usually a new way to have us do more work for less or a new way to save the company money while we make less.

3.0
May 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great. You get to work with a lot of great people, and meet lots of great people. Closed on Sundays. Flexible hours if you are part time.

Cons

Benefits packages keep getting more expensive, copays keep going up. Sales managers are incompetent and don't acknowledge or understand the ins and outs of selling cars and simply manage based on BS training structures. There are often way too many sales people working making it difficult to see an effective amount of customers. There is always some new type of training you have to do. Every single week!!!

Viewing 7840 - 7842 of 8,205 Reviews

Glassdoor has 8,374 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.