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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,205 total reviews)
      avatar

      Keith Barr

      60% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      8K reviews
      3.0
      May 1, 2012

      A financial roller coaster.

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is great company with a different approach to the car sales process. You don't really need to know much about car to sell them, although it can help. There is no negotiations with customers. the sales process is simple and laid out for you in steps.

      Cons

      Too much time spent of the floor doing associate development. A communication gap between upper management and the sales consultant. At time there are too many consultants on the sales floor and not enough customers.

      3.0
      Mar 28, 2011

      Low pay for the hours worked

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits and great fellow employees

      Cons

      Low pay and long hours. You only make $150 per car and 1$00 if the customer gets the warranty, and half the time the cust. passes on the warranty. Ive seen many instances where the company made over $8k in profit and still only made 150bucks. Quality of life isnt there. You get a weekend off once every 6weeks and many nights you have too work till 9pm.

      4.0
      Feb 16, 2011

      Analysts at Carmax do interesting, high impact work for low pay

      Strategy analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Keep in mind I am only writing about working in the strategy group at the Carmax home office. 1. Great intellectual content for people interested in strategy, marketing, statistics/data analysis, operations, etc. 2. Open work environment with a lot of flexibility and independence given to analysts 3. Good work-life balance, with generous vacation policy (our group offered 1 week of vacation time per quarter) 4. Leadership team of the company values the work done by the anlaysts a lot, so analysts get a lot of face-time with C-level people, and the work has very real impact on the company 5. Facilities were very nice, with our own sports fields, basketball courts, squash courts, and a pretty well equipped gym.

      Cons

      1. The compensation package is relatively low considering the skillset required to do the work. However, there is trade-off in that Richmond is an inexpensive place to live and working hours are very reasonable. 2. Richmond is a great place to raise a family, but not a great place to spend your early and mid-twenties. People looking for a lot of excitement and stimulation in their social life may find their options limited. 3. The location of the office itself is extremely inconvenient. Far from the city proper, located in undeveloped woods and farmland. There aren't even restaurants to go to for lunch, and forget about trying to run errands during the workday.

      Viewing 7843 - 7845 of 8,205 Reviews
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      Glassdoor has 8,374 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.