CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jul 19, 2012
Recommend
CEO approval
Business Outlook

Pros

- Ability for Strategy Analysts to interact meaningfully with people at ALL levels of the organization. This was a major plus for me, though some may be intimidated by the quick leap from starting to working with C-level executives. - Company culture is, in general, very laid back. Some have commented on how this can be a negative, but I took it as a positive. - Very good work / life balance. - In general, a very collegial work environment. Sure, there will be a very rotten apples, but they certainly do not spoil the bunch. Analysts (and others) will generally spend time hanging out together outside of work. - Good facilities. A nice, clean workplace with sufficient access / privacy. Also, onsite softball field, basketball courts, racquetball courts, and gym make it very easy to get in a work out before or after work. - Great early career move for those looking at top MBA programs - Former Strategy Analysts have gone on to acceptance at most of the country's top schools. Granted, they have had excellent backgrounds and abilities, but I'm sure that their experience at CarMax and relying on that on their applications helped out a great deal as well.

Cons

- Lack of clear career development opportunities - The standard annual review process is typically not very helpful, though it does vary quite a bit from manager to manager and some were very good about providing advice. - Compensation / benefits - A number of mentioned that the compensation, for the Strategy Analyst roles, is a bit less than it is for similar roles at other companies. While this seems to be true, keep in mind that this is a trade off for the work / life balance and culture of the company. If you aren't comfortable with that trade off and want the max money, this might not be the place for you. That having been said, the benefits could've been better. - There are some silly issues. For example, HR came out with a teleworking policy, but then promptly said that the company wasn't ready for people to telework when people inquired about it.

4.0
Jul 11, 2012
Recommend
CEO approval
Business Outlook

Pros

You have the opportunity to make a lot of money in the sales position you just have to work hard.

Cons

Hours can be pretty long an your schedule is random unless you can reach a higher sales keel which allows you to create your own schedule. Pay per car could be higher. They finally raised it $10 after over ten years of no raise.

5.0
Jun 9, 2012
Recommend
CEO approval
Business Outlook

Pros

-The business office management team at this location is very good. They have found a good balance of working towards professional goals and maintaining a fun atmosphere at work. -I would consider myself friends with everyone in the office although I rarely spend time with co-workers outside of the work enviroment. -I never "dread" work. I always seem to enjoy going to work. The only thing that ever makes a work day unpleasant is high volume of customers accompanied with low staff levels. -This is a fairly low pressure job

Cons

-There will ALWAYS be drama. Especially when there are a lot of females. Usually I can always find someone talking about someone else. -Turnover due to low pay and a lot of students coming and going in this job (this location is very close to two Universities) -inadequate management. Carmax as a whole is expanding rapidly 2011 and beyond and already management is being stretched; it remains to be seen if they can hire, promote, and train the management force needed to nearly double their number of stores over the next five years.

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