CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Dec 23, 2010
Recommend
CEO approval
Business Outlook

Pros

CarMax is associate focused. There are some that struggle with retail hours, but they do their best to make it managable. Growing company, so if you are willing to move, you can be promoted. Loved working there and I would go back if possible.

Cons

At the VP level, they have no idea what goes on at the stores and manage by snapshot. If you are on the "bad" list, they make it other manager's job to get the dirt and get you out. The level of feedback for manager's is inconsistent at best. Sell cars, keep your Compass score high by any means and don't get Cool line calls and you're golden.

4.0
Aug 14, 2010
Recommend
CEO approval
Business Outlook

Pros

the experience will shine on your resume, and definitely a wow factor. the company does pay a great deal of attention to internal communication, and form a sense of unity. overall the corporate culture is awesome.

Cons

as happening in every major corporate, it requires some deal of "care and handling" of what to say, what to wear and what to do on a day to day basis to secure the job.

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Glassdoor has 8,372 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.