CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Feb 1, 2012

Ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was nice to be able to see and drive a lot of different types of cars. I learned a lot about cars.

Cons

Unsatisfied with management because promotion were not given based on merit. However, that was probably just my management and does not reflect the company.

3.0
Jan 19, 2011
Recommend
CEO approval
Business Outlook

Pros

There were several pros to being employed by CarMax. The first being their employee purchase program. NOTE, you can purchase a vehicle designated "wholesale" (not meeting carmax standards) and wholesale market value. You can also purchase retail vehicles with a decent discount depending on how long the vehicle has been in stock. If you like training you will love Carmax. Usually a training at least once a week, including online training, sales training, product training, and role playing. Paid time off including personal days, sick, and vacation.

Cons

Typical corporate job where the make an attempt at making you feel you have a voice when you have none. TONS of training, unfortunately its the same training over and over again. Micro managing in every sense of the word, included reviews of your phone calls.

4.0
Dec 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Great part-time gig, enjoy people I work with and the customers.

Cons

Pay - Unclear on how anyone in management can really explain how pay does not track with CPI changes and how the base can remain unchanged for almost 18 year?. A "contest" is NOT the answer to this topic. Better pay expense could in large part be recovered in reduced recruitment expenses and increase company productivity all at the same time!

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Glassdoor has 8,372 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.