CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Aug 29, 2008
Recommend
CEO approval
Business Outlook

Pros

pay....when your hours arent cut. benefits.....when you work enough hours to maintain them. theyre solid but not great. pension retirement plan.....if you make it that far. work life balance is pretty fair. the best youll find as a skilled tradesman in this industry.

Cons

not immune to the same ol poop. when you dont sell cars your hours will be cut when you work reconditioning. we went from five day weeks to four...to three....and some shops work less than three days. that's a 60% pay cut. and oh yeah. benefits? nothin, orr they might as well be. it seems when the market dropped we hit a brick wall because we are an agrresively expanding business. now everyone except management is having their base pay cut (due to not working full business weeks). so management isn't getting their bonuses because of bad performance do to the market, but at least their getting their full base pay (higher than any non management employee) and benefits. this company i thought would be different. the work facilities and atmosphere they provide are top notch....but they still dont fully respect the skilled tradespeople. blood sweat and tears wont save your paycheck. managament at store level makes poor personell decisions. promote those they shouldnt, fire people for minor offenses while not punishing others for major ones. just like any big corporation i guess. oh yeah, like some reviews on here......my heart goes out to the sales staff right now.

2.0
Aug 22, 2008
Recommend
CEO approval
Business Outlook

Pros

If you advanced to the buyer status or service management, this would be a great place to work

Cons

A sales person will make about 11.00 per hour. No base pay. Has not changed for the past 10 years.

2.0
Aug 21, 2008
Recommend
CEO approval
Business Outlook

Pros

It's good extra money if your in sales. All other areas pay very well, but a sales consultant in hurting most of the time. This is a rough market to have your whole pay check be depaendent on car sales commission If your a buyer life is great, management is living the hi life. Sales people are getting the shaft

Cons

work comission no sales no pay your whole check depends on how meny cars you sell. how meny service planns you sell. If no customers are coming through the door, like right now with the market the way it is, than you make no money

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Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.