CarMax reviews

3.5

60% would recommend to a friend

(8,202 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Dec 3, 2011

Management is full of incompetence

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

An amazing business concept that works very well.

Cons

Sales has an extremely high turnover rate. Benefits are ok, but for a Fortune Top 100 Places to Work... the benefits are pathetic. Management typically does not have automotive industry experience. Diversity, diversity, diversity, it is nearly shoved down your throat.

2.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Awesome abillity of being able to buy wholesale vehicles straight from Carmax.

Cons

The company was started as a grassroots business. Have fun, care about your employees and you'll sell cars and live well. Well, the company has changed a LOT a bit since then. They still THINK they are a grass roots org, but now its far more plastic. Bottom line, Carmax got a taste of something great: Success. They thought hell, we can sell a lot of cars by packaging our successful formula and open up a lot of stores across the U.S as quickly as possible. But what they didn't expect is that they would need to hire GOOD managers. What they did was, hire BAD managers. Not always, but for the most part. They grew too big too fast.

Viewing 160 - 162 of 8,202 Reviews

Glassdoor has 8,371 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.